Your first visit
We know that your first visit to an orthodontic practice can be daunting, but we want to assure you that as soon as you walk through our door, you will be greeted by our friendly team and made to feel welcomed and comfortable.

First things first
You can find our practice off Brisbane Street in Mackay, and we have ample car parking available. Our team will welcome you to our beautiful practice and help you to feel comfortable.
Our friendly Treatment Coordinators will escort you and/or your child to a consultation room for your consultation with one of our Specialist Orthodontists.

What to expect at your appointment
We first want to take the time to get to know you and learn why you are seeking orthodontic treatment, what you hope to achieve from it, and any concerns you have about your smile.
During your consultation, our objective is to look at your long-term orthodontic needs. Based on our assessment of your teeth, one of three outcomes will be identified:
- Treatment is needed now.
- Treatment is not needed.
- Treatment will be needed, but it should be delayed until the appropriate time.
Digital photos, x-rays, and other records will be taken and used by our orthodontists to determine the treatment needed and the timing of treatment.

How long will the appointment take?
Your first appointment is an important one, and it usually takes about an hour. During this time we will review your dental history, conduct a thorough orthodontic examination, discuss our treatment options, create your custom treatment plan, and review all our financing options.
We will also use this time to address any questions you may have. Our goal is to have every new patient leave with a complete understanding of their orthodontic needs and payment options.

Your path to a straighter, healthier smile starts here
Take the first step by booking an appointment with our team of professionals at Torque Orthodontics in Mackay. If you have any questions, feel free to contact us at info@torqueortho.com.au.
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